Overview
Network Engineer
Date: 16 Apr 2024
Location:
Singapore, Singapore
Company:
Singtel Group
Be a part of something BIG!
The role of Systems Engineer is to provide operational support to the Cloud/System infrastructure and services defined by the respective customers by Service Levels.
Make an Impact by:
1. To provide 24×7 Support in responding promptly to system alerts, attend to incident escalation, incident troubleshooting, perform service recovery.
2. Provisioning and de-provisioning Public Cloud (eg. AWS, AZURE, GCP) or Private Cloud accounts or setup new on-premise System Infra for customers with little supervision (or follow established SOP/Work Instructions).
3. Deploying, managing, and operating Public Cloud (eg. AWS, AZURE, GCP) or Private Cloud environments or on-premise system infra with little supervision (or follow established SOP/Work Instructions).
4. Good understanding of Public Cloud/IT System operational best practices & able to adopt with little supervision.
5. Able to provide support in SAN storage administration & Backup (CommVault, Vertitas)
6. Able to keep technical documentation up to date
7. Good understanding on change management process & able to follow diligently.
8. Able to monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
9. Monitor Cloud Infra / IT Systems health according to standard operations procedures & respond according to the agreed service level & provide regular reporting to relevant parties.
10. Able to support root cause analysis & implement pro-active measures.
11. Reasonable understanding of security standards or best practices & adhering to it to avoid security breaches and reduce system vulnerability.
12. Able to provide input to security audits (as required).
Skills for Success:
- Bachelor degree in Computer Information Systems or related field
- Minimum 1-2 years working experience relevant to functional area, especially in supporting IT Systems / Virtualised Environment / Cloud Infra
- ITIL v3 Foundation Certification
- VMWare VCP Certification
- Certification in Azure System Administration
- Certification in AWS System Administration
Rewards that Go Beyond:
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.