Overview

Consultant, Data Centre & BCP

Date: 11 Jul 2024

Location:

Singapore, Singapore

Company:
Singtel Group

Are you looking for value adding and impactful work?  
Do you want to make a difference with your expertise?  
With us, you’ll be able to make it happen.   
 
NCS is the leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.  
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

What we do:
We drive our passion for harnessing technology. 
We advance communities and transform industries. 
  
We are seeking an experienced and highly skilled Consultant Business Continuity Planning 
 
What we seek to accomplish together: 
• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices. 
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction. 
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills. 
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers. 
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction. 
• Manage and maintains Recovery Centre’s certifications and audits requirements.

 

The ideal candidate should possess:

•  People Communications, Presentation, Project Management, Analytical Mind set, 

•  Technology skillset is not required. Knowledge of technology and business concepts will be advantageous.

 

Preferred Skill:

•  Attended BCM Training

 

Domain:

•  Knowledge or experience in Business Continuity/Disaster Recovery preferred.

•  Educational Qualification: Degree or Diploma

•  Years of Experience: 1-3 years

•  Certifications: DRI, BCI or CITBCM certification would be advantageous

•  Work Location: Based in NCS Bedok.

 
About NCS Group 
We want to create the extraordinary, and to impact millions of people every day.  
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.  
 
We want to invest in you!  
Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.  
We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.  
We’re here to make the extraordinary happen. 

 


About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.