Overview
Solutions Manager
Date: 12 Oct 2024
Location:
Singapore, Singapore
Company:
Singtel Group
At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Make an Impact by:
- Provide Pre-Sales Technical Solutions / Consultancy and Delivery on managed services (including WAN, SDWAN, routers, switches, Wifi, Security and Cloud) for Singtel’s Managed Services customers and ensure high levels of customer satisfaction.
- Work with Partners (Principals, System Integrators and Distributors) to deliver end-to-end solutions for corporate customers and negotiate project specific discounts.
- Develop the technical design and architecture to achieve resilient and cost-effective ICT solutions including IoT, 5G and Cyber in order to win proposals or bids/tenders.
- Communicate strengths of the proposals to customers.
- Generate Bill of Material for the solution.
- Work with stakeholders (e.g. presales managers and operations) and partners to ensure that all aspects of the solution are supportable and relevant costings are included in proposals to customers and that costs are optimized to maximize competitiveness.
- Ensure an optimized architecture footprint for future expansion, from an IT and operational perspective, and integrated with communication network.
- To ensure high quality ICT documentation (e.g. Statement of Works, customization records, etc) are created for all proposals.
- To prepare win / loss analysis for proposals / bids / tenders submitted to facilitate continuous improvement of networks designed.
- Deploy, manage and support networking services in LAN, WAN and Internet network infrastructure.
- Provide highly skilled technical assistance in completing network deployment and migrations.
- Create supporting documentation for the Network Infrastructure.
- Support and install Cisco equipment remotely with the assistance of onsite engineers.
Skills for Success:
- Preferably a degree in Telecommunications/ Electrical/ Electronics/Computer Science or equivalent qualifications with at least 5 years of working experience on security and managed services.
- At least 5 years of working experience with Telco / WAN services including SDWAN, Cloud Connects, MPLS, Private Lines and Internet. Strong routing and switching knowledge.
- Relevant and expert level industry certification and extensive experience in an ICT Pre-Sales Solutions Architect role supporting Telco services including MPLS, Internet, Hybrid, Metro, SDWAN, IOT, WAN acceleration, Security and related services.
- Preferable to have CISSP and Cisco CCNP certifications.
- Experience with Cisco/ Juniper/Palo Alto / FireEye security products, Cisco / Ruckus Wireless and Riverbed Steelhead.
- Experienced in multi-level selling and comfortable in influencing CxOs, Contact Center Managers, Telecom Managers, IT Managers, etc
- Highly motivated and willing to learn new technologies and able to work under pressure.
- Good interpersonal, presentation, writing and communication skill in English.
- Speak or willing to learn Spanish to support South American clients.
- Willing to work in different time zone.
Your Career Growth Starts Here. Apply Now!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
About Singtel
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.