NCS is a leading information and communication technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions. 

Responsibilities

Must have: ITIL IT Service Management

Supporting Skill: Redhat Linux (On Cloud)

– Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer’s requirement that complies with audit processes.
– Maintain Standard Operating Procedure, together with the customer to ensure the processes are in line and up to date as necessary.
– Perform daily system checks and monitoring and to highlight if any abnormalities are found.
– Ensure that backups are running and send off the media off site as necessary
– Create, Change, Delete users accounts as per request.

– Perform monthly and ad-hoc patching as necessary for the various servers that are covered under the contract.
– Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
– Perform monthly performance reporting and capturing of server health statistics to assist with capacity planning.
– Perform level 1 troubleshooting and maintenance for storage. Work with level 2 storage teams for more in depth troubleshooting and/or deployment of new storage
– Work on any other server related requests as and when needed.
– Perform escort of vendors as necessary within the customer’s premises
– Rotating standby to work on night or weekend tasks when required.