Overview

Global Commercial Banking

Service Manager, Enterprise Banking International – (2400017P)

Description

 

Why join:

Leveraging trade, investment and wealth movements between Greater China and Asean to support high growth industries and drive revenue growth. As a service manager, you will support local and foreign enterprises, meeting their needs and aspirations today and into the future, across these markets. Through supporting relationship managers to build high value customer relationships in various industries, you are connecting them to our core markets with a wide range of products and services. You will play a critical frontline role in sustaining a long-term partnership with your valued client in Singapore and beyond. 

What you do: 

  • Responsible for providing administrative and client service support to Relationship Managers (RM) servicing regional corporate clients.
  • Respond to client enquiries with regards to transactions/account updates and instructions and provide resolution to most issues and requests.
  • Conduct documental checks and handle exception approvals for corporate customers’ account opening and transactions
  • Support RM on credit/compliance reviews
  • Perform enhanced screenings and due diligence Know-Your-Customer (KYC) checks during account opening and transaction reviews
  • Coordinate with Product Groups, Operations and other functional areas as necessary

 

Qualifications

 

Who you are:

  • Degree/Diploma holders
  • Minimum 2-3 years of relevant experience in client servicing, operations or sales support within financial institutions
  • Strong understanding of financial products and services
  • Excellent interpersonal, communication and client interfacing skills
  • Meticulous, strong attention to details
  • Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
  • Good team player who is driven, pro-active and has a positive attitude
  • Due to the nature of the clientele, candidate should be bilingual, able to read and communicate in Chinese 

Who you work with  

  • Global Commercial Banking supports local and foreign enterprises ranging from start-ups to larger mid-market corporates. Through building consistent and forward-looking relationships, our teams support businesses in various industries in their transactional, financing and investing needs as they navigate a much more complex and connected world today. We are actively evolving our digital and regional business model. Tapping on our core markets and equipped with a wide range of products and services, we ensure that customers’ requirements are met with One Group approach to accelerate ASEAN-Greater China growth. 

Who we are: 

Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do.

And so whether you want innovate needs-based financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

 

Primary Location

: Singapore

Job

: Commercial Banking

Organization

: Global Commercial Banking

Schedule

: Permanent

: Full-time

Job Posting

: 28-Aug-2024, 11:54:04 AM

Tagged as:

About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.