Overview

Service Activation Engineer – #CatalystWSP

Date: 23 Jun 2024

Location:

Singapore, Singapore

Company:
Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

 

 

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

 

  • Provision, implementation, test and turn up of customer telco WAN services in cooperation with the customer and field services teams. This includes services with technology such as IPVPN, IPsec, BGP transit and MPLS VPNs on layer 2 and 3 on core equipment.
  • Technical point of contact for company internal stakeholders for issues related to service provisioning.
  • Technical validation of customer provisioning telco WAN workorders
  • Remote troubleshooting and fault finding if issues occur upon initial installation.
  • Pro-active escalation, follow-through, and liaison with appropriate departments to resolve technical issues which may impact delivery timescales or quality.
  • Provision, implementation, test and turn up of customer telco WAN services in cooperation with the customer and field services teams. This includes services with technology such as IPVPN, IPsec, BGP transit and MPLS VPNs on layer 2 and 3 on core equipment.

 

Requirements:

  • A completed diploma from a reputable Polytechnic.

 

 

 


About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.