Overview

Senior Solution Designer

Date: 3 Oct 2024

Location:

Singapore, Singapore

Company:
Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

 

 

Be a Part of Something BIG! 

We create great technology that can change the future, and we’re looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

 

As a Lead Solution Designer for Enterprise Billing applications, you will be responsible for designing fit-for purpose and comprehensive solutions, ensuring the smooth operations of our billing systems. This role requires a deep understanding of the technical aspects as well as the business requirements. You will collaborate closely with cross-functional teams including software developers, business users, and project managers to ensure that the billing applications meet the needs of the business while adhering to industry standards and best practices.

 

Apply now, and ignite our digital future together.

 

Make an Impact by

 

  • Collaborate with stakeholders to gather requirements, identify impacted areas, translate into technical specifications.
  • Create detailed system architecture diagrams, data models, and workflow diagrams to illustrate the solution, ensuring feasibility, functionality, and integration with existing systems.
  • Produce detailed Impact Analysis document, oversee the implementation of designed solutions, ensuring adherence to architectural standards and best practices.
  • Develop and enforce coding standards, design principles, and testing procedures to ensure the quality and reliability of delivered solutions.
  • Conduct thorough testing of the application to ensure it meets the expectation.
  • Provide 24×7 support and troubleshooting assistance to resolve any issues that arise post-implementation.
  • Maintain and update technical documents and procedures.
  • Stay updated on emerging technologies and industry trends in Telecom to drive innovation and continuous improvement.
  • Identify opportunities and drive initiatives for operational excellence.

 

Skills for Success 

 

  • Tertiary education with Degree in Computer Science, IT, software or computer engineering fields or equivalent.
  • Proven 15 years of IT working experience and at least 5 years of experience in designing and implementing billing solutions.
  • Strong understanding of telecommunications billing processes, including rating, charging, invoicing, and revenue assurance.
  • Experience in technical areas: C++, Java, .Net, Python, Oracle, PostgreSQL, MySQL, cloud computing such as AWS, Azure.
  • Proficiency in data modelling, database design, and SQL query optimization.
  • Good to have:
    • Experience with billing systems such as Amdocs or CSG is highly desirable.
    • Telco domain knowledge in BSS/OSS and Kenan software knowledge.
    • Knowledge of industry standards and protocols such as TM Forum’s Framework (eTOM, SID) and billing standards (e.g., CDR, EDI).
    • Experience in using DevOps tools and CICD pipelines (JIRA, Bamboo, BitBucket, Nexus, SonarQube).
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment and deliver high-quality results on schedule.
  • Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.

 

Rewards that Go Beyond  

  • Flexi work arrangements  
  • Full suite of health and wellness benefits   
  • Ongoing training and development programs   
  • Internal mobility opportunities

 

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.