Overview

Senior Manager, Digital Program Delivery

Date: 19 Jan 2024

Location:

Singapore, Singapore

Company:
Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

 

 

Be a Part of Something BIG! 

 

The Singtel Group is Asia’s leading communication group. We provide a diverse range of services including fixed, mobile, data, internet, TV, ICT and digital solutions. We believe that the world is a better place when technology is used to help people and businesses communicate effortlessly. We make communication easier, faster and more reliable for our customers, while delivering value to our stakeholders.

 

The Group Digital Office (GDO) was established to align, accelerate and enable digitalisation efforts across the Group. We are enabling our people with digital mindsets, ways of working, capabilities and technologies. We are improving user experiences, automating operational processes, transforming the way we work, and developing our workforce with digital capabilities.

 

We are looking for a versatile and dynamic resource to join us as Senior Manager, Digital Program Delivery. To have a passion to engage and influence stakeholders at all levels and be skilled at orchestrating change in a highly matrixed organization. To lead the initiatives, to drive digital delivery, focusing on Automation area.

 

Apply now, and ignite our digital future together.

 

Make an Impact by

 

  • Defines, coordinates, and drives the strategy agenda for the Group Digital Office.
  • Identifies and develops new digital strategic initiatives and business models.
  • Partners with multiple business stakeholders to translate strategy into actionable plans.
  • Reviews, tracks, and assesses deliverables on business execution progression.
  • Coordinates with strategic planning contacts across the Group Business Units.
  • Leads and executes selected business/functional projects and initiatives.
  • Program/Project Management:
  • Leads or assists in digital transformation workshop facilitation.
  • Engages with business and IT stakeholders as a program manager to drive strategic digital initiatives.
  • Proposes AI and automation solutions that solve business challenges.
  • Leads the project delivery for process automation initiatives.
  • Responsible for program/project deliverables for assigned projects.
  • Manages deliverables supported by internal delivery teams, partners, and suppliers.
  • Accelerates the adoption of new automation capabilities across the Group.
  • Acts as a subject matter expert for process automation in Corporate Functions.
  • Resourceful self-starter with robust strategic thinking, problem solving and project management skills.
  • Knowledge of AI/Process Automation Technologies. Certification in AI or Process Automation Technologies such as RPA, Microsoft Power Platform will be a plus.
  • Familiar with digital concepts and technologies such as Artificial Intelligence, Intelligent Process Automation, Data Analytics, NLP, Design Thinking and Agile Methodologies.
  • Good domain experience of enterprise corporate functions & services such as HR, finance, procurement.

 

Skills for Success 

 

  • Degree with at least 5 years of experience in driving digital or process transformation, out of which, 8 years of experience in managing application development or digital solution projects from inception through to delivery.
  • Defines, coordinates, and drives the strategy agenda for the Group Digital Office.
  • Identifies and develops new digital strategic initiatives and business models.
  • Partners with multiple business stakeholders to translate strategy into actionable plans.
  • Reviews, tracks, and assesses deliverables on business execution progression.
  • Coordinates with strategic planning contacts across the Group Business Units.
  • Leads and executes selected business/functional projects and initiatives.

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.