Sales Specialist

Date: 23-Jul-2022


Singapore, Singapore

Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


Key Responsibilities:

  • To grow the business through new acquisitions, win-back of competitor accounts, and expanding customer expenditure through upselling of services. Suite of services include mobility (B2B and B2C), IoT connectivity, voice (IDD), unified communications, communications platform, and mobility managed services. May be required to drive sales in other services and products that management may wish to focus.
  • Foster and establish good rapport with customer contacts at all levels for revenue growth and customer retention.
  • Work with internal stakeholders (Solutions Manager & Product Manager) to propose relevant and cost effective solutions to customers.
  • To understand and identify customers’ evolving communications needs through regular engagement.
  • Identify business opportunities and synergy with customers in possible areas of cooperation.
  • Provide one-stop shop experience to customers for mobility and communications related Singtel services.
  • Ensure support or tasks requested by Head of Sales/Team Lead is done timely and effectively.
  • Ensure customers’ pre-sales & post-sales enquiries and orders, commercial documents, dealings with customers are promptly attended to, documented and archived. 
  • Work closely with account team to execute account plans, product GTM initiatives and sales strategies, and to build a long-term strategic relationship with customers.
  • Proactively monitor market changes, competition and provide feedback on noteworthy activities (e.g., technical developments, industry trends, new features, and services) to sales and product teams.



  • A degree or higher with at least 5 years of relevant sales experience in various industries with an excellent sales track record. 
  • Relevant experience in telco/ ICT sales (including unified comms and CPaaS) would be an advantage.
  • Must be self-driven, energetic, resourceful and creative and possess good leadership.
  • Must be proactive and have a sense of ownership.
  • Able to project strong, positive image of self and company.
  • Able to build good customer relationship at all levels.
  • Able to deliver professional sales presentation, proposals and reports.
  • Able to sell the full range of IT/Telecommunications solutions.
  • High Proficiency in MS Word, Excel & PowerPoint


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.




We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. 



About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.