Overview

Project Executive, OneCare Support

Date: 30 Mar 2024

Location:

Singapore, Singapore

Company:
Singtel Group

Responsibilities:

  • Act as a point of contact for all Project related enquiries and issues.
  • Highlight if there is any ‘out of scope’ variations to services and bring up for discussion on how these are to be handled.
  • Able to have effective communication with internal stakeholders and clients as part of delivering the contract requirements.
  • Coordinate delivery of hardware and software with vendor & customer
  • Able to organize all project information in a structured manner and able to meticulously track the progress of each project until completion.
  • Utilize internal portals and applications (eg. SAP) to manage end to end project lifecycle.
  • Prepare and submit project documentations for internal processes and client signatories.
  • Able to carry out administrative duties such as raising of purchases, goods receipt, drafting delivery orders, maintenance agreements and billing to client timely etc.
  • Able to obtain client sign offs/approvals where necessary. Applicable to NCS internal stakeholders as well.
  • Ensure all project budgets are healthy and close off projects in a timely manner.
  • Understand how project budget is costed and ensure purchases are within project budget.
  • Able to forecast revenue and costs for each project (guidance to be provided)
  • Handle contractual obligations to clients and able to escalate to management team for guidance when issues arise.
  • Provide feedback for project exception report and ensure all project required documentation are consolidated for each project.
  • Complete all NCS mandatory trainings as well as declarations where applicable.
  • Able to track and report progress of projects, including completion of preventive maintenance tasks, back to back warranties.
  • Able to identify any gaps in cost sheets and lapses in warranty/maintenance periods (guidance to be provided).
  • Expected to handle multiple project codes at any time.
  • Perform all ad-hoc tasks as provided by team lead.

 

Requirements:

 

  • At least 1-3 years of working experience in administration or junior project management
  • Strong skills in data organization, data entry, ability to track and follow up outstanding tasks
  • Preferred if candidate has working experience in IT service integrator environment
  • Meticulous in work with keen eye for details


About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.