Product Manager (SD-WAN)

Date: 20 Mar 2024


Singapore, Singapore

Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

  • Manage the product and corresponding lifecycle of Singtel’s Managed Services portfolio including managed WAN and SD-WAN solutions.
  • Manage the product cost structure, cost optimization, roadmap, commercial model and product P&L.
  • Manage the product policies, performance and streamline processes within Singtel. Ensure comprehensive documentation of processes and product specification.
  • Work closely with all stakeholders to ensure product requirements are well supported and integrated into OSS and BSS systems.
  • Provide business case analysis to support new services and customization of existing product offering to meet specific customer needs.
  • Understand the market needs, keep abreast of technology developments/trends and competitive situation.
  • Plan and develop new products, features, capabilities, product positioning, pricing, benchmarking against competitor to ensure product is relevant, competitive, and meeting market needs.
  • Enable technologies and service delivery partners for Singtel Software Defined services, constructing a cost-effective end-to-end service for the enterprise customers.
  • Enable sales team to upsell services to accelerate customers’ digital transformation efforts.
  • Review and manage product terms and conditions, partner contract and agreement.
  • Develop and execute marketing strategies including market segmentation and positioning.


Skills for Success:

  • Degree in Business, Marketing, Computer Science or Engineering degree.
  • Minimum 3 years of experience in product management or product development experience, at large enterprises or innovative start-ups.
  • Experience in managed services, cloud-based services and/or customized managed services offering.
  • Interest in developing service and initiatives that promote end-user experience through runbooks, automation and toolkit with stakeholders.
  • Good written and verbal communications skills.
  • Keen sense of technology developments, market trends, and needs of the enterprise business market.
  • Have the drive, energy and commitment to succeed in winning in a competitive market environment.
  • Demonstrable track record of success.



Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


Hiring Manager: Fiona Chua

Talent Acquisition Manager: Rebecca Chan

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.