People Operations Intern #GeneralInternship

Date: 18 Mar 2024


Singapore, Singapore

Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.




We’re seeking 3 proactive and enthusiastic interns to join our team and gain hands-on experience in HR processes and systems. As an intern, you will have the opportunity to contribute to various aspects of the employee lifecycle while collaborating with cross-functional teams to enhance our processes and systems.



What We Offer:

  1. A dynamic and inclusive work environment
  2. Opportunities for professional growth and development
  3. Exposure to Human Resource Management System (HRMS) system and applications


Key Responsibilities:

  1. Onboarding Excellence: Support onboarding process by creating employee profiles in SuccessFactors, ensuring a seamless experience for new hires.
  2. Lifecycle Management: Get involved in various aspects of the employee lifecycle, including issuing lifecycle letters, handling work pass applications, and supporting renewal and cancellation processes.
  3. Personal File Management: Manage employees’ personal files, including creation, maintenance, archival, and destruction, ensuring compliance with data privacy regulations.
  4. Process Enhancement: Work alongside different departments to streamline and automate processes, aiming to enhance the overall employee experience.
  5. Innovation and Improvement: Contribute to the ongoing efforts to automate and improve existing HR processes, collaborating with IT and PowerApps developers to troubleshoot incidents and handle exception cases.
  6. Data Insights: Assist in preparing reports and dashboards to provide valuable insights into HR operations, supporting informed decision-making.
  7. Communications Enhancement: Assist in creating infographics for communications to employees, fostering engagement and clarity in internal communications.
  8. Cross-Functional Collaboration: Engage with People Partners and other departments, addressing queries and providing support as needed.
  9. User Acceptance Testing (UAT): Participate in UAT sessions during application and process changes, contributing your insights to ensure smooth transitions.



  1. Currently enrolled in a Diploma in Human Resources, Business Administration, or a related field.
  2. Commit to a semester-long internship
  3. Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.
  4. Excellent communication skills, both written and verbal.
  5. Proficiency in Microsoft Office Suite and productivity tools.
  6. Proactive attitude with a willingness to learn and contribute to a dynamic team environment involving multiple stakeholders.




About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.