Line of Service



FS X-Sector


Actuarial Services

Management Level


Job Description & Summary

We believe that challenges are better solved together. That’s why you’ll join a diverse, global community of solvers – an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

We are now looking to hire an experienced Operations Manager to be responsible for the following:

  • Manage the daily operational and administrative matters of Actuarial offices in Southeast Asia, with the assistance of local secretaries/administrators

  • Monitor staff utilisation and bookings, and resolve resource conflicts

  • Prepare monthly and annual budget, regular forecast, and other operational and management reports, and report to both the local management and the leading Actuarial team in Hong Kong (70% of the role)

  • Facilitate the promotion and salary review process, including preparation of relevant materials, organisation and facilitation of performance evaluation meetings, etc

  • Manage a team of secretaries and administrators to provide secretarial and administrative support to the group

  • Work closely with Actuarial Operations Managers / administrators at other locations to ensure alignment of operational practices

  • Liaise with HR department on recruitment activities, including experienced hires, trainees, secondments and graduates, and other HR matters such as resignations, transfers, pay arrangements, leave management, examination assistance and implementation of HR policies

  • Act as the central point of contact with other departments, including IT, HR, Learning & Development, Risk and Quality, Marketing and Communications, central admin, etc.

  • Organize team meetings and gatherings on a regular basis

  • Provide training and daily support on the use of Financial tools

  • Participate in ad hoc projects if required

About you:

  • A degree in business administration / accounting / finance is preferred

  • A minimum of 6 years of working experience with three or more years on a role of administrative management

  • Previous working experience in a professional service firm/multinational corporation is an advantage

  • Fluency in both written and spoken English

  • Excellent interpersonal and communication skills

  • Strong organisational and project management skills

  • Good knowledge of data analysis in MS Excel

  • Be highly independent, well-organised and self-motivated; and

  • Able to work under pressure and adaptive to dynamics and changing priorities

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

Job ID: 542125WD

Tagged as:

About PwC Singapore

At PwC, our purpose is to build trust in society and solve important problems - this is at the core of everything we do from the value we provide to our clients and society to the decisions we make as a corporate.

Our services started with audit and assurance over a century ago. As times change and the issues faced by businesses and individuals evolved, we have developed specialised capabilities in tax, advisory and consulting to help you address emerging new challenges across focus areas like digital transformation, cyber security and privacy, data, sustainability, mergers and acquisitions, and more.

In Singapore, we have more than 3,500 partners and staff to help resolve complex issues and identify opportunities for public, private and government organisations to progress. As part of the PwC network of more than 284,000 people in 155 countries, we are among the leading professional services networks in the world focusing on helping organisations and individuals create the value they are looking for.