Overview

Mgr, Dmd & Release Mgmt, IT Biz Partner

Date: 07-Sep-2022

Location:

Singapore, Singapore

Company:
Singtel Group

At Singtel, we’re working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.

 

In Group IT, we create great technology that can change the future, and we’re looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

 

Apply now, and ignite our digital future together.

 

Collaborate with demand managers to plan, prioritize and manage Capex & Opex demands:

  • Ensure optimal resource utilization through efficient budget allocation and resource management.
  • Responsible for the Centralized Demand Management lifecycle that plan, track, prioritize and manage capex and opex demands.
  • Provide stakeholders including management with full visibility of demands, backlogs and status.
  • Continue to improve processes and implement tools to increase productivity.
  • Follow up with individual Demand Manager to ensure demands (Status, Callouts) are updated into the Capex Priority List on a timely basis and is fit for presentation to Core Team and Demand & Release Council.
  • Ensure all other factors such as multiple cross BU demand dependencies and resource contention are taken into considerations.

 

Manage a team of release managers to schedule, plan, and control the software development and delivery process: 

  • Ensure an optimal release calendar that takes into account both Business and IT needs.
  • Responsible for the Release Management lifecycle that involves stages such as scheduling the release, coordinating between teams, and deployment of release as per the schedule.
  • Review and resolve resource contention, with respect to release dependencies and important business/sporting events.
  • Ensure releases are updated on a timely basis and is fit for presentation to Core Team and Release Council.

 

 

Key Responsibilities:

  • Understands the business needs and their priorities, and under what circumstances those priorities can change
  • Works with business leaders, product owners, IT project teams, and operations staff to ensure every demand/ release contains the correct features, while making sure every stakeholder is aligned on the schedule, scope and risks for each release
  • Changes the demand/ release scope or re-prioritize release features according to information from all domain and biz stakeholders
  • Has a clear picture of development dependencies, and how changes to one part of a product can affect the stability of the whole
  • Schedules release unit dependencies into release packages
  • Create demand and release plans, including governance and approval requirements.
  • Conduct meetings with Core Team to align with all BU and IT domains directors on upcoming demand, releases, focusing on resolving issues in the areas of resource contention (supply) and priorities (demand)
  • Conduct twice a month release meeting to update, align and get approval (whenever required) from Biz and IT Management

 

The ideal candidate should possess:

  • Tertiary qualification in IT, business, marketing, or equivalent experience.  Need to be passionate in technology.
  • Managed senior stakeholder relationships within similar organisations
  • Lead business transformations, particularly leading teams without direct line management control
  • Experience in a customer facing role
  • Advanced Microsoft Office experience with Excel, PowerPoint, Word, Visio, and Project
  • Good communications and presentation skills
  • Problem solver
  • Resilience and Resourceful

 

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

At Singtel, we’re working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.

 

In Group IT, we create great technology that can change the future, and we’re looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

 

Apply now, and ignite our digital future together.

 

 


About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.