Lead Test Manager, NCS Q

Date: 30 May 2024


Singapore, Singapore

Singtel Group

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.


We’re searching for a Lead Test Manager to be part of our diverse team of talents here at NCS!


You will be responsible for thought leadership of quality and testing in NCS, promoting customer-centric quality practices to deliver solutions that delight our customers. You will be responsible for ensuring services proposed and provided to customers meet our high standards through advising, influencing, and developing quality and testing capabilities across the NCS family.


If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!


What we seek to accomplish together:



  • Provide thought leadership on quality and testing practices to develop the skills and capability of individuals and teams across the organisation.
  • Actively network with other members of the NCS team, external specialists, tool vendors etc.
  • Assess opportunities for innovation in the delivery of quality services to our clients.


Project Delivery

  • Understand and provide advices on testing delivery
  • Review existing and creation of test strategies for projects.
  • Review reporting on testing progress and activities to project stakeholders and ensures those relationships are managed in a professional manner.
  • Review process adoption and advise process and methodology improvements.


Sales Support

  • Support business development staff in pre-sales meetings gathering requirements and advise on potential solutions.
  • Work with sales teams to provide tender responses on quality and testing services, activity scope, resource estimation, and pricing.
  • Identify potential areas for new business development and report to NCS account managers



  • Conduct Senior Consulting projects – short term projects such as test practice reviews and project quality health checks.
  • Create and advise on overall test improvement strategies, addressing whole-of-lifecycle quality focus and pathway-to-production optimisation



  • Conduct engaging and interactive training sessions, workshops, and seminars both in-person and virtually.
  • Utilise a variety of instructional techniques and delivery methods to accommodate different learning preferences.
  • Demonstrates active listening skills to understand trainees’ needs and address their questions and concerns.



A little about you:


  • Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent.
  • Typically 10 years plus experience in software testing plus at least 5 years in a leadership role, managing teams of 10+ people.
  • Possess an in-depth knowledge of software development lifecycle models and software test methodologies.
  • Thorough knowledge of both functional and non-functional testing activities.
  • Team player with strong communication and interpersonal skills.
  • Self-motivator with a positive outlook and ‘can-do’ attitude.
  • Good knowledge of passive and active coaching.
  • Passion for developing others and helping customers.
  • Thorough knowledge of presentation techniques and teaching principles.
  • Good knowledge of test tools covering test management, automation, defect reporting, and version control.
  • Excellent communication skills with both oral & written English, information presentation and visualisation.



As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.



About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.


We’re here to make the extraordinary happen.


Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.