IT Project Coordinator

Date: 23 May 2024


Singapore, Singapore

Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



  • Verify fibre resource, equipment availability status
  • Latency commitment, special testing, unique billing arrangement, customer request using their existing internal wiring for this provisioning and retain WAN IP, ED / PD, customer request SPOC for all provisioning activities etc.
  • Track & Verify accuracy of BCC orders (to be matched with scope, no missing queue).
  • Verify handoff interfaces of Local loop and routers
  • Check for PO generation to router vendor / OLLC LSP / booking for domestic OLLC
  • Produce project tracker in standard format (Delivery register)
  • Update planning details in Project schedule via POL
  • Ensure customer are brief & ready based on site requirement (by sgoo/lsp or ope or tdtm)
  • Ensure access submission & regulatory approval are conducted (by sgoo /lsp or ope or tdtm)
  • Ensure site survey, fibre & ont/mux work completion // ensure cpe/sdwan equipment eta, delivery, installation & rms activation
  • Update execution details in Project schedule via POL
  • Update project tracker
  • Ensure configuration details for circuit / equipment are sent to customer
  • Resource booking for provisioning window
  • Update project tracker
  • Ensure post provisioning activities: RMS / equipment uat signoff / commission letter
  • Track and follow up all WO closure in Pegasus
  • Update closure details in Project schedule via POL
  • Update project tracker


Skills for Success:

  • Diploma in any ICT equivalent domain.
  • Good to have 2 years’ experience of project delivery or coordination.
  • Good in MS Excel / MS Word / MS Outlook




About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.