IT Analyst (Chatbot)
At Singtel, we’re working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.
In Group IT, we create great technology that can change the future, and we’re looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!
Design, develop, prototype and implement, in line with IT Strategy, emerging technologies competency including enterprise application integration as a strategic advantage to the Business, enabling the organisation to provide complex integrated solutions in line with the business growth. Responsible for successful implementation of CAPEX, OPEX and enhancements projects across a highly complex and diverse technologies and work program spanning across all business units in the group.
Design and development of applications and ensuring high performance, solid reliability, low latency and high flexibility.
Work closely with product management/leadership teams to design and build new features and insightful metrics focused on making top class user experience
Build tools and drive system improvements to make it easier for customer and app teams to adopt and use the platform.
The ideal candidate should possess
Bachelor’s degree in a field such as Computer Science, Computer Engineering
Min. 3 years of experience in a related discipline
C# .NET or Java development experience
iOS or Android development experience
Experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging and documentation
Good grasp of industry best practices in enterprise-class software development
Experience in building text, dialogue chatbots, make conversations great and help clients build and tuning intriguing conversation flow
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
Apply now, and ignite our digital future together.
Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.
We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.
Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.
The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.