Overview

Group Human Resources Divisional Office

Internship: Global Commercial Banking, Emerging Business, Customer Service Unit [January 2025 – May 2025]  (240001AU)

Description

 

Job Description: 

  • To assist in servicing SME customers’ service requests in the middle office functions such as:
  • Gather and extract information for account reviews and notify customers
  • Obtain documents for account remediation
  • To assist various teams to prepare regular management reporting on teams’ productivity
  • Be involved in process automation or enhancements to improve customer experience and turnaround time
  • On-the-job training in processes and customer communications will be provided.

 

Qualifications

 

Job Requirements:

  • Proficient in Microsoft Excel

 

Primary Location

: Singapore

Job

: Internship

Organization

: Group Human Resources Divisional Office

Schedule

: Temporary

: Full-time

Job Posting

: 05-Sep-2024, 6:38:08 AM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.