Engineer, OSS Devt

Date: 11 May 2024


Singapore, Singapore

Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Be a Part of Something BIG! 


We create great technology that can change the future, and we’re looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!


Apply now, and ignite our digital future together.


Make an Impact by

  • Responsible for planning, implementation, and operations of the Assurance OSS (Operations Support System) solutions in the area of event, performance, asset and service management for the Fixed, Mobile, Broadband, IPTV and Transmission networks.
  • Assist the manager in managing and monitor CAPEX and OPEX expenditure
  • Plan and review the OSS Assurance architecture and cost-effectively implement new OSS systems or upgrade existing systems, to support new network elements or technology deployed in the network
  • Project lead in planning and implementation of new OSS, eg. prepare SOW, issue tender and project manage 
  • Develop scripts, applications, APIs that adhere to standard software development methodologies (documentation, code reviews, unit testing etc.).
  • Provide tools to automate some of the processes for users
  • Be part of a team to operate and maintain the OSS systems to ensure it meets the SLA
  • Enrich the scope of work to improve productivity by leveraging on automation
  • Service Delivery
    • Involve in technical planning, implementation and delivery for enhancement projects
    • Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware and modules.
  • Service Operations
    • System and Platform Patch loading, implementation of software and hardware upgrades on its related service nodes.
    • Perform and coordinate disaster recovery activity expeditiously in times of service disruptions so as to minimize service downtime and revenue loss. Working outside normal working hours to carry out upgrades and patch loading as such activities may disrupt services.
    • Responsible for supporting the daily operation effectiveness of systems.


Skills for Success 


  • Bachelor’s degree in computer science, Computer Engineering, or a software related discipline.
  • Project Management and software development experience.
  • At least 1-3 years of working experience.
  • Good knowledge and hands-on experience in backend and web application developments (Linux, Web-Service API, Python, Java Script, Node JS, CSS3, Spring, Hibernate, MySQL, PostgreSQL DB etc.), Microsoft Azure
  • Working knowledge of SDLC and Agile development methodologies (Scrum, DevOps, CI/CD).
  • Experience with the ELK Stack – Elasticsearch, Logstash, Kibana and Kafka.
  • Good understanding with automation, containerization, and orchestration using tools such as GitHub, Ansible, Chef, Docker, Jenkins, SonarQube, Kubernetes, Jira etc.
  • Certification in Linux, Java, ITIL and relevant programming languages, etc. would be an added advantage.
  • Strong organizational and task management skills.


Rewards that Go Beyond  


  • Flexi work arrangements  
  • Full suite of health and wellness benefits   
  • Ongoing training and development programs   
  • Internal mobility opportunities

About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.