Business & Planning Manager

Date: 10-Sep-2022


Singapore, Singapore

Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.




  • Liaise with the respective IT in-charge to enhance the sales support system to enable sales account planning, tracking and reporting.
  • Administer customer account movements among account managers and sales teams.
  • Review and control customer account creation to ensure that it is created according to the agreed sales engagement rules.
  • Liaise with respective IT in-charge to extract relevant data and report from systems for analysis.
  • Operationalize the sales commission scheme; include checking and investigate into data integrity; extraction of details upon salesperson requests; sales target assignment.
  • Support sales target setting, Sales Commission Scheme and target acknowledgement exercise
  • Support annual account movement exercise
  • Verification of sales manual claims




  • University degree or equivalent in Computer Science, Business, Accountancy, Finance or related discipline
  • Minimum 5 years relevant working experience with billing system, business data warehouse and CRM.
  • Proficiency in data mining or using query languages
  • Practical experience in programming (e.g. VB, Python)
  • Strong Excel skills with the ability to learn other analytic tools
  • Experience with data visualization tools (e.g. Tableau).
  • Numerate, and strong ability to understand/read/transform policy and strategy into tracking methodology in systems
  • Good business sense
  • Sharp analytical mind with a strong drive to excel and good team player
  • Independent, self-starter


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.




About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.