Overview

Technology Solutions

Business Analyst (Deposit & Onboarding), Group Operations and Technology – (240001DJ)

Description

 

We are seeking a Business Analyst (BA) with a primary focus on Deposit Products and Customer Onboarding. Our ideal candidate is proficient in both Assisted and Self-Service Onboarding channels, showcases deep understanding of branch operations, exhibits strong analytical skills, resilience, collaboration, and the ability to work independently.

Role Responsibilities

Business Analysis & Comprehensive Solution Design:

  • Conduct an in-depth analysis of Business Stakeholder requirements, market trends, and best practices within the Onboarding and Deposit domain by leveraging your strong analytical skills and innovative mindset.
  • Champion the design and execution of comprehensive end-to-end solutions based on business requirements. This involves understanding the entire customer journey, operational support, data flows, potential exception scenarios, and the end-to-end impact on all systems to ensure seamless operations.
  • Offer strategic recommendations based on your analysis of business stakeholder needs, market trends, and industry insights. Compile Business Requirements Document (BRD) and Functional Specifications Document (FSD), aligning them with the IT roadmap for seamless implementation.
  • Demonstrate extensive use of Agile development methods and practices to ensure maximum speed and efficiency.

Stakeholder Management & Project Collaboration

  • Cultivate strong relationships with stakeholders, collaborating closely with Product Owners to prioritize business requirements within assigned time frames and budget.
  • Foster effective collaborations with IT teams and technical architects to ensure seamless solution delivery.

Operational Excellence & Adaptability

  • Continually monitor business stakeholder needs and industry updates to stay informed about recent trends, regulatory changes, new technologies within the banking industry, and leverage them to improve our onboarding and deposit product services.
  • Assist the Product Owner in reviewing User Acceptance Testing (UAT) test artifacts, helping to ensure a thorough assessment of the upstream and downstream impact of changes.

 

Qualifications

 

  • Over 8 years of experience as a Business Analyst in the Deposit and Onboarding domains within the banking or financial services industry.
  • Familiar with branch operations.
  • In-depth understanding of Assisted and Self-Service Channels, deposit products, and customer onboarding processes.
  • Strong analytical skills with the ability to collect, organize, and decode complex data.
  • Knowledge of wealth products and financial planning would be advantageous.
  • Exceptional verbal and written communication skills, with the ability to simplify complex ideas.
  • Proactive problem-solving skills with a focus on devising innovative solutions.
  • Proficient in using business analysis tools and project management software.

We welcome individuals who embody resilience, teamwork, and independence, and are eager to drive transformation within the banking industry. If this defines you, we invite you to apply. Let’s work together to deliver world-class solutions.

 

Primary Location

: Singapore

Job

: Technology Solutions

Organization

: Technology Solutions

Schedule

: Permanent

: Full-time

Job Posting

: 10-Sep-2024, 2:03:05 PM

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About OCBC Bank

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.