AD, CoreTelco, Resource Inventory

Date: 25 Mar 2024


Singapore, Singapore

Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Be a Part of Something BIG! 


We create great technology that can change the future, and we’re looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!


Apply now, and ignite our digital future together.


Make an Impact by


  • The role is accountable for the architecture, design, delivery, integration, testing & support of Singtel’s portfolio of OSS Resource Inventory applications. These applications initially include but are not limited to the following mission critical applications; NGNIS, AWIS+ & GISv2. There will also be some other minor applications included within this portfolio.
  • This role is accountable for taking marketing/business requirements and Architecture designs, and translate them into cost effective technical, functional, and operational design specifications (with cost and schedule associated) and work/negotiate with Vendor to deliver the solutions all the way through into post go-live.
  • Given the nature of the Technologies in this domain, this role plays a strategic function in enabling Singtel to materially reduce costs and improve service quality.  The candidate must ensure that the vendor delivers solutions that are flexible, extensible and meets functionality, operational and scalability requirements.
  • The candidate must be able to work in a large, complex and dynamic environment, have architecture skills and ability to drive delivery of small to complex business initiatives. The candidate will be working with a range of different third-party vendors and thus requires having influential and vendor management skills to drive positive outcomes.
  • The candidate is required to achieve outcome to meet department KPIs including costs, delivery, strategies and operational targets.  In addition, he/she is expected to deliver at least 1 initiative that will contribute directly towards Singtel IT goals or strategies.
  • Leadership and Team Management
    • Candidate is expected to demonstrate strong leadership in leading a team of solution designers and analysts.  He/she will be required to steer the team towards the Singtel IT mission and the corporate goals of the Company. 
    • Expected to exhibit strategic mindset to contribute well to the Company in the areas of Delivery, Operations and Financials, the candidate must be able to foster a good engagement within the team members reporting to him/her.
    • In addition, the candidate is required to take lead in key projects with excellent collaboration with the peers across various departments.  He/she will need to be proactive and take strong accountability to ensure success in the team that he/she leads.
  • Stakeholder Management
    • The candidate must be able to present and influence business stakeholders and vendors.
    • A high level of focus is placed upon providing outstanding Customer Experience as well as building trust and working relationships across the entire SingTel Group IT organization.
  • Delivery
    • Accountable for development and execution of a coherent and aligned OSS Resource Inventory delivery strategy, to achieve the in-year objectives.
    • Ensure that projects undertaken consistently meet all aspects of quality, time and cost.
    • Ensure program/project delivery in accordance with Singtel IT strategic standards. 
    • Accountable for quality, on-time and customer satisfaction
  • Consulting 
    • Uses professional knowledge, experience and technical expertise to respond to questions and facilitate problem solving.
    • Generally advises, influences and guides customers and business partners over whom there is no direct authority
  • Strategic Sourcing
    • Retain IP in heavy outsourced environment.
    • Develop various sourcing strategies to get the most cost effective outcome from vendors
  • Architecture 
    • Ensure architectural standards, guidelines, policies and best practices for technology and applications.
    • Relationship Management
    • Strategic vendor management, business, IT and provider alignment.
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About Singtel

Headquartered in Singapore, Singtel has 140 years of operating experience and played a pivotal role in the country’s development as a major communications hub. Optus, our subsidiary in Australia, is a leader in integrated telecommunications, constantly raising the bar in innovative products and services.

We are also strategically invested in leading companies in Asia and Africa, including Bharti Airtel (India, South Asia and Africa), Telkomsel (Indonesia), Globe Telecom (the Philippines) and Advanced Info Service (Thailand). We work closely with our associates, leveraging our scale in networks, customer reach and extensive operational experience to lead and shape the communications industry.

Together, the Group serves over 700 million mobile customers around world. Singtel is one of the largest listed Singapore companies on the Singapore Exchange by market capitalisation.

The Group has a vast network of offices throughout Asia Pacific, Europe and the USA, and employs more than 23,000 staff worldwide.